FAQs

Do you go to towns not on your rate sheet?
What are your hours of operation?
How long has O'Hare-Midway been in business?
How do I contact 'Lost and Found'?
Are you open on holidays and weekends?
Do you transport packages?
What is your cancellation policy?
How do I find my limousine when I arrive at the airport?
What is a 'meet and greet'?
Do you service the Naval Base at Great Lakes?

Do you go to towns not on your rate sheet?

Yes, we will take you anywhere you want to go. If you don't see your destination in our published rates, please call for a quote.

What are your hours of operation?

O'Hare-Midway Limousine is open for reservations and service 24 hours a day, 365 days a year. Our administrative office, however, are open 8:30am to 5:00pm, Monday through Friday only.

How long has O'Hare-Midway been in business?

We have been in business since 1956 and under the current management since 1984.

How do I contact 'Lost and Found'?

The "Lost and Found" department can be reached at our main administrative number, 847-948-8768, between the hours of 8:30am and 5:00pm. O'Hare-Midway Limousine is not responsible for lost or stolen items, but we will do our best to retrieve anything left behind.

Are you open on holidays and weekends?

Yes, we are open for reservation and service 24 hours a day, 365 days a year, including all holidays. Our administrative offices are closed weekends and most major holidays.

Do you transport packages?

Yes, our rate for packages is the same as our rate for people.

What is your cancellation policy?

We require one hours advance notice for any cancellations or changes. We do bill for no-shows, except at O'Hare Airport.

How do I find my limousine when I arrive at the airport?

Upon arrival at the airport, proceed to the baggage claim area. After retrieving all your luggage, call our toll-free number 800-468-8989 and give the operator your name or confirmation number and which airport you are at. The operator will tell you which door to go out and what your license plate number will be.

At O'Hare Airport, exit the door you were given and cross to the first island. Keep an eye out for your plate number. When the chauffeur gets to your door he will pull the car over, but he is not permitted to leave the limousine or call out your name, you must approach him. The plate number is also on a placard in the front window of the limousine.

What is a 'meet and greet'?

A "meet and greet" is when the chauffeur parks the limousine and goes into the terminal to meet the passenger, with a sign on which the customer's name is written. For security reasons the chauffeur is no longer allowed to meet passengers at the gate, it is now necessary to meet passengers at the baggage claim area. There is an extra $30 fee for this service plus any parking charges.